I didn't realize that Lastpass was part of the same company who brought us GoToMeeting.
It makes me wonder if this is all a result of GoTo general culture permeating into Lastpass. GoToMeeting and Webinar feel hilariously outdated, and I think that people use them mostly because corporate inertia.
We are heavy users of GTM, and have been for over a decade.
Initially, it was FAR AND AWAY the best and most reliable option for meetings. It worked well across platforms, and the screensharing -- especially the ability to see a participant's screen, not the host's screen -- was stellar. This was key for us; we're a small software company, so GTM sessions to help client IT install, or help a customer with a problem, or even get the system configured initially, were all our bread and butter.
Sadly, GTM over time has fallen prey to the same thing that ails lots of older products: it just keeps getting worse, and it feels almost deliberate. We do not give two shits about video, but they're pushing it hard. Sharing controls change revision to revision, which makes it harder for us to coach customers on how to use the tool. Lag and delay has become a real issue.
It makes me wonder if this is all a result of GoTo general culture permeating into Lastpass. GoToMeeting and Webinar feel hilariously outdated, and I think that people use them mostly because corporate inertia.