Well, there were two attempts at more minor climbdowns before this capitulation, so it seems more likely that the immediate financial impact from mass unsubscriptions was a motivating factor than prior understanding from the execs who were largely pushing this strategy if leaks are to be believed.
I think if they actually understood the community then they would not have needed this poll, which demonstrated near unanimous opinions. I would not blame anyone for believing that this retraction is simply a means to avoid larger problems and that there will be similar future attempts to make the same unpopular changes. It isn't just a misunderstanding of the community's opinions, but that they just demonstrated that they have almost no clue what those opinions actually are.
Somehow, one person or one small faction made a different decision, and the overwhelming feedback proved it was the wrong decision.