If you spend a million dollars on Oracle hardware they at least give you a human being who is authorized to fix things for you and diagnose your problems.
Meanwhile in google land, you can literally be bring in millions of dollars worth of advertising revenue on your channel and asking for help from your dedicated Youtube contact/representative can get your entire channel retroactively demonitized
If you watch the video, they explain how 1) none of the videos that they pulled clips from to make the highlight reel were age restricted, 2) this exact situation occurred last year, and the youtube rep assured them this was a mistake and it wouldn't happen this time, 3) the Youtube rep once again reassured them that this was absurd, 4) after reaching out to the rep and being told their complaint was being reviewed, videos that were years old suddenly became age restricted, 5) the rep apologized and explained that the new age restrictions were as intended.
This means that even if you have 2 million subscribers and a youtube rep for support, asking google for help is just as likely to ruin you as actually fix anything.
He says "My entire channel is being age-restricted and demonetized." That's not the case now, but I don't know if he was exaggerating, he misunderstood, or YT reversed course.
In any case it didn't ruin him. He's still making videos for YT.
As for Oracle -- never dealing with them again if I can help it.