It isn't just paypal though, it is literally every traditional banking institution out there. People get locked out of their accounts (or even better, funds withdrawn by the government), all the time. I've had it happen to me.
This site also has a very very US focused attitude, especially around banking and finance. I wish comments from people from other countries with far deeper issues would speak up more so that people on this site would get a better understanding of what happens to them and why this is a bigger issue than just paypal.
> It isn't just paypal though, it is literally every traditional banking institution out there. People get locked out of their accounts (or even better, funds withdrawn by the government), all the time. I've had it happen to me.
The fundamental difference with all these Internet-centric companies is they have no useful support channel, nobody that will talk to you, you're just arbitrarily blocked with no recourse, your money is stolen, end of story.
Traditional banks have branches where you can at least go talk to people. For example in the last year I've been helping an elder relative manage their banking and that has led to the account being blocked a handful of times (somewhat sensibly, as I can see how some of it could've been perceived as unusual activity). But they have a branch with actual humans (no AI bots) so I go in and explain and provide paperwork and all is fixed. By now I'm on first-name basis with one of their support agents so I can just call them directly, they know and remember me and all the circumstances of the account and have the authority to fix things.
Traditional banks don't make it easy to send money to a friend, pay for your electrician or purchase something online. They use services like Zelle to do this and it is a prime example of a case where you can't claw back funds.
This site also has a very very US focused attitude, especially around banking and finance. I wish comments from people from other countries with far deeper issues would speak up more so that people on this site would get a better understanding of what happens to them and why this is a bigger issue than just paypal.