Isn’t it trivially true that the things that are more worthwhile to automate have been automated and the things that are less worthwhile to automate haven’t been automated yet?
I think that’s not actually true because people have incomplete information. I think it’s also not static – for example it’s much easier to automate ordering of your product, arranging payment, etc, now than it was 20 years ago, even though the technology for forms/payments over the Internet still existed back then.
To be clear, when I write automation, I don’t really mean automating whole jobs but rather automating the bits of jobs where people don’t add value so that they may spend more of their time doing the things that add value.
I think that’s not actually true because people have incomplete information. I think it’s also not static – for example it’s much easier to automate ordering of your product, arranging payment, etc, now than it was 20 years ago, even though the technology for forms/payments over the Internet still existed back then.
To be clear, when I write automation, I don’t really mean automating whole jobs but rather automating the bits of jobs where people don’t add value so that they may spend more of their time doing the things that add value.