Yea, the story isn't how banking online is anonymous and magic, its about how branch banking is extremely regional, and how few of them deal with "pre money" startup financing, and were _structurally_ unprepared to handle it. "I have 35M but need to slowly spend it down until the next funding round" is not what most businesses in LA look like, and the cash infusion presumably allowed the bank to expand lending in the area, and business banking. And when those funds leave, well, there might even have been layoffs.