One of my friend maintains a fitness app that uses in-app subscription when subscribing through the app or subscription through the website with a credit card.
The apple subscription generate a lot more support requests because a lot of customers are confused on how to stop the in app subscription. Unfortunately, the company can't stop the subscription, it can only be done by the customer through the app store, so instead of just being able to cancel it for confused customers who request it, they have to guide them to cancel it on their side which is a lot of work.
True, but it makes auditing your bank account slightly more difficult.
Charges come through as "Apple" (or some variation) without indicating what the purchase was for. They also roll charges together so they're not hitting your bank account multiple times in a short period.
It's not a lot of work to go into your apple account and compare the invoices to your bank account to see what the charge was _actually_ for, but it was a pain in the rear when our credit card was stolen and used by the thief to Nickle and Dime us for 5-10 dollars here and there over the course of 6 months.
They also send out the receipt emails a few days later than the actual charge, so when they charge you you can't immediately go check what the charge was for. I've found that spreadsheeting everything at the end of the month is the easiest way to do it.
I model it as another account in my books. Each subscription has a recurring debit and it gets credited when money actually moves from my bank. It’s a bit annoying if I buy a one-off thing since I have to enter it by hand, but it’s infrequent enough that it’s not horrible.
