I joined a meeting one day, couldn't hear anyone, turned the volume up before checking the output device (because I rarely ever change them) and ... it was connected to my kitchen Bluetooth. I had been blasting my wife with a meeting room full of people shouting "CAN YOU HEAR US NOW??"

This. Never had any issue with my wireless headphones, but Teams insists on picking random outputs and inputs even from one call to the next.

The only logic I've found is that it prefers devices that handle both input and output. So, it works OK with my combined headphones + mic, but if I want to use my external dedicated mic + headphones without mic, I have to fiddle with the settings whenever I join a new call.

Teams and Goole Meet have the worst UX for switching inputs and outputs. Dunno why they still insist on not doing in properly.

On Zoom changing either is literally a click away. AND you can test your mic while already on a call so you can listen while you fix your setup.

To me, Zoom's killer feature is that "use system settings" actually does what it says.

In Teams, I may have "custom setup" selected, but it'll go right ahead and pick whatever it wants.

Yeah, and then Teams recently went out of its way to ask, "what if we buried Device Settings one more layer down the menu hierarchy?"

We have webex and Teams at work. Neither one of them are great but unless I'm missing something Teams lacked a precheck feature where I can test my Mic before actually joining the meeting which is easily the main reason I despise it. Teams also occasionally just refuses to work with part of my audio setup until I rejoin so it also the one that I need the precheck for most.

Fuck teams! Omg it's garbage. I keep trying to get the company to change, but they're basically getting teams for free.