Because once a corporation grows larger than some singularity threshold, there seems to be a bug event horizon where all bug reports just disappear.
Send a bug report to a five-person software company, their lead dev contacts you the same day and has a patched version ready to go in a week. Send a bug report to Microsoft / Citrix / Apple / etc, and you'll never hear back.
Send a bug report to a five-person software company, their lead dev contacts you the same day and has a patched version ready to go in a week. Send a bug report to Microsoft / Citrix / Apple / etc, and you'll never hear back.