I have never seen a Terms of Service agreement that would make gigya's behavior seem reasonable or justifiable in this case.
Even if their ToS reserved the right to start charging for the service at any time, and explicitly wrote in crazy terms that disclaim them from notification periods, methods of notification, etc., their odds of collecting actual dollars by force are infinitesimal.
Sadly, their odds of collecting actual dollars by threat of force might be pretty good. How sticky is their solution?
Even if their ToS reserved the right to start charging for the service at any time, and explicitly wrote in crazy terms that disclaim them from notification periods, methods of notification, etc., their odds of collecting actual dollars by force are infinitesimal.
Sadly, their odds of collecting actual dollars by threat of force might be pretty good. How sticky is their solution?