The vast majority of people who use Reddit do not read articles on The Verge or similar. In fact, they simply do not care about company news whose product they're using. How many articles on Facebook and Instagram came out about privacy concerns, and how many people actually stopped using them due to that? It's simply not a concern to most consumers.
I meant to say that leadership still likes to avoid bad press for the sake of self preservation. Bad press focused on individualals has consequences even when consumers aren't the primary audience. Think stockholders, potential business partners, boards, etc.
Not sure about that, "any press is good press" isn't a saying for nothing. In this case, investors can clearly see why the protests are happening and would in fact side with the company, not the individuals, because their protests are getting in the way of becoming profitable.