As a European from an ESA member state. Shaking my head at how ESA and Arianespace operate is just so frequent that I risking whiplash. I can't get bothered by every single instance where they do a bad job on minor things like this.

I wouldn't even mind if they sucked at things like this if they would actually have the right strategy and do the large things correct. Sadly they are really bad at the large things and the small things.