This has not been my experience at all. I walk in (or make an appt beforehand for the sake of convenience), tell the what I want, plop down my credit card, and I am out of there in 20 minutes tops. Super smooth, professional experience.
Apple brings my snark out. After I went through all the BS to buy the base airpod for my kid, from the store, I then requested a printed receipt rather than give them my email addr.
Apparently the apple store near my house rarely gives people paper receipts anymore. It took 10+ mins for the poor sales drone to try every table in the store before he found the one that could actually still print receipts.
So I got to be the smart ass who said on the way out "goodness printing a receipt isn't that complex, i thought apple was a technology company."