> Since it was a smart doorbell with a camera, he had a recording of exactly what happened so he was able to send that to Amazon and they reinstated his account.

If this story is true, the Amazon customer was lucky that he didn’t have a Ring doorbell. Otherwise, he probably wouldn’t have been able to access the recording and would be in a Catch-22 situation. It could have taken much longer than a week to to get his home working again.