At least with some websites, you can eventually get through. I managed to get through the one at adobe by complaining incessantly about it and asking for a human for probably 20 minutes, and was routed to an actual human who solved my problem of not finding the download link for an old version of some of their software by giving me a direct download link to this version in about 30 seconds. If the process had merely started with the customer service representative rather than the bot, I'd be raving about the experience of solving my problem in moments.

I'm starting to think I should write my own bot who can do the 20 minutes of back and forth with the customer service bot. Then ping me when its time to actually pay attention.