I was hired at a company to help scale their development because their app was growing fast but they needed a leap forward in architecture and approach or they couldn’t keep up with growth.

I documented everything I did from day 1, from what I was doing as well as why.

When it came review time, everything ended up reflecting really well, for I may have closed less tickets than my peers, my peers where closing more tickets than ever, and there was a direct line from my work with them to that productivity increase.

Once upper management wrapped their heads around this they completely understood why I was effective at helping shift features: the A -> B wasn’t possible without me spending lots of time with others and helping with their projects, and we would have needed more headcount to achieve what we did by having me work with the org the way I was vs trying to juggle feature work with it

It’s all about the metrics at the end of the day, in some ways. If you can demonstrate your impact across the board it’s hard to dismiss