Because there are a large cohort of Googlers and Xooglers here who are resolutely in denial that their golden goose is not dying, and they insist it is in fact fine. Whereas nearly any knowledge worker using Google daily for the past decade can attest to it's rapid decline in quality.
Even spouses of Googlers suffer from this malady occasionally. I have a close friend who has a wife working for Google as a tech writer, and every time the subject of Google's decline in search quality comes up he passionately defends them as light years ahead of the competition, untouchable, always on the edge of innovation, etc.
I really don't get where it comes from, it's just a company - not a religion!
Funny, I see the problem in the opposite direction.
Google results seem perfectly fine to me, and I know they have metrics that track how well it performs. And it's their golden goose, so it doesn't make any business sense that they wouldn't maintain its quality.
The "religion" seems, to me, to be people who keep insisting its results are getting worse. And I don't get it, because I just don't see it at all in my own experience. As far as I can tell, it's just anti-Google bias or something.
This thread has someone else asking for actual examples of where Google gives bad results and other search engines are great. And once again, nobody seems to be able to provide any. If Google really were declining, you'd think people would have put together objective evidence around it, because it'd be a heck of a news story.
There are a lot of queries where it insists that the results come from common websites like Reddit or major media outlets. Smaller websites don't show up even if they have more relevant content.
There others where the results are all SEO content marketing spam.
The thing it rarely seems capable of doing now is showing legitimate non-spam content from smaller websites.
It also used to be possible when you were looking for a specific web page you've already seen, to type in a bunch of terms that you know are on that page and then it comes right up because it's the one page with all of those terms together. That doesn't seem to work anymore.
Lots of things that don't make a great deal of business sense still nevertheless occur in large corporations. Frequently. I'm not sure that's a useful metric by which to judge a situation.
I personally didn't reply to that other poster, simply because their tone suggested (to me) that they were more looking for an argument than a civil debate. Yours is very different, and thank you for that. This is something I'd genuinely like to bottom out, because from my perspective there's been a noticeable, ongoing decline in the quality of search results from Google.
So, challenge accepted. Here's an example for you, and it's not even that subjective: Run a Google search that includes a minus term and tell me how effective the search results are in regards to obeying that instruction. That was a feature I used on a daily basis until Google made it completely non-functional.
If you want an example that doesn't rely on specific features, trying searching for "<thing you might want to buy> review". Enjoy the avalanche of low-quality SEO and link spam you're about to receive.
Also consider the fact that many searches you perform on Google are already offered with a "reddit" suffix, because so many people can only find the information they're looking for by appending that term to their search. Google by itself just cannot find what you want any more.
If that's not enough for you and you want specific examples, that's certainly possible. I was searching for a solution to a programming related problem on Google just a few days ago, and came up empty-handed after 20+ frustrating minutes of it including "related" search terms that weren't relevant. Reconstructing that search wouldn't be terribly difficult, if there were an indication the effort was worthwhile. In the end I went to ChatGPT and got my answer, including a fully-functional example, in less than 30 seconds. An experience that is becoming more and more the norm as time goes on.
First of all, thanks for writing all that. I appreciate it, and so I'd like to respond.
> Run a Google search that includes a minus term and tell me how effective the search results are in regards to obeying that instruction.
Sure. I search for the movie I watched last night -- "How the West Was Won" (without quotes) -- and nearly all of the results are for the 1962 movie, as it should be. I search for "How the West Was Won -1962" and all the results are for the 1977 TV series, plus a Led Zeppelin album. Works great -- I use the minus operator all the time.
> trying searching for "<thing you might want to buy> review". Enjoy the avalanche of low-quality SEO and link spam you're about to receive.
I just typed in "dehumidifier review" and the first three results are from Wirecutter, Consumer Reports, and Good Housekeeping. Down the page includes more trustworthy sources like Tom's Guide and The Spruce. This is exactly what I want the results to be. I trust those a lot more than some random blogger of YouTuber, for instance.
> Also consider the fact that many searches you perform on Google are already offered with a "reddit" suffix, because so many people can only find the information they're looking for by appending that term to their search
Which is fantastic for me. I'll often find really valuable opinions in a single Reddit thread that provide a different perspective from Wirecutter, for instance. This isn't a failure of Google -- it's a testament to Reddit's success. (Indeed, Wirecutter and Reddit are often the first two things I want to read when researching a product -- but Reddit is more of a second pass.)
> I was searching for a solution to a programming related problem on Google just a few days ago
I definitely agree that finding incredibly specific solutions to technical problems can sometimes be hit-or-miss, but that's not a problem with Google at all, that's a problem with the entire concept of keyword search. But to my eyes, Google hasn't gotten worse over a couple of decades, it's gotten better. And I think it's noteworthy that your solution was ChatGPT, as opposed to a different search engine. That's exactly the kind of thing I turn to ChatGPT for as well. But again, I don't interpret it as Google having gotten worse, just as a new tool that's even better for certain types of tasks.
