Most businesses are increasingly using one of a handful of different POS systems (square, toasttab and clover).
I imagine the tipping options are set up by default on those systems and it requires a (probably already very busy, maybe non tech savvy) manager to manually go in and find the options to change or disable.
The workers are probably NOT happy about the extra tips going away.
Nobody really wins no matter what here. I guess I blame the new crop of POS POS vendors? IDK
They have to choose the default tip amounts so I’m pretty sure tips are off by default. Also, there was an interview on Vox or NBC where business owners state it’s off by default but “you are leaving money on the table by not asking.”
I imagine the tipping options are set up by default on those systems and it requires a (probably already very busy, maybe non tech savvy) manager to manually go in and find the options to change or disable.
The workers are probably NOT happy about the extra tips going away.
Nobody really wins no matter what here. I guess I blame the new crop of POS POS vendors? IDK