Is it, though? I reckon it’s commonly accepted. I reckon there are cases that can be highlighted. As I’m sure it’s possible to make the case that some trickle-down policies work. But in the end, plural forms or synonyms do not equate to the original word.
I use it all the time. My biggest issue is I frequently get 0 search results with it on specific searches. It may not always have a result, but I don't get returned results that don't include the quoted portion.
> The problem is that you're assuming search is deterministic.
I am not assuming search is deterministic.
But even in a generally non-deterministic system, some things should always stay true.
For example: When doublequotes means "exact match", any item that doesn't contain an exact match should not be shown.
I also understand that a webpage might have changed since it was indexed, but I have a really hard time believing all the false matches I have wasted time on over the years relates to websites suddenly changing between the time when they were indexed and the time when I visited them.
Maybe the exact match is in metadata or in hyperlink anchors pointing to the page. More in general, each search will hit thousands of machines and there will be always approximate behavior. It's not just about what you are searching and how, but also what others are searching. The most deterministic aspect of it all might be the latency budgets on the backends and indices. You could tweak those, but then costs, failures and abandonment rates would go up, too.
If you think that teams who find bugs in CPUs or understand some aspects of them better than the engineers at Intel and AMD aren't competent enough to fix verbatim search, I'm not sure what to tell you. It's not about excuses, it's about trade-offs that you might not agree with. For more nuance and history, see e.g. https://research.google.com/people/jeff/Stanford-DL-Nov-2010...
If you believe that this or similar issues will destroy Google, I guess we'll see.
So it is not about incompetence but about wanting to provide a service that is vastly inferior to what they used to do on hardware a fraction as powerful as what they have today.
If what you write is correct they actually want me to have almost as bad results on Google as the ones I get on Bing.