I work in consulting and corporate dysfunction is how we make money. The disconnect between "business" and "IT" is at the core of most of these engagements. Because of the relationships between funding and ownership, the relationships often become downright antagonistic. In the latest example, we were working with the IT side of a company trying to get connections to the business side because we know that solving those sorts of issues is the best path for real improvement. During this process the business went out and hired their own consulting company to work on things instead. It's absolutely insane what happens inside of multi-billion dollar companies.