My impression is that most Cruise employees liked and respected Kyle a lot. I have seen external people with a negative opinion of him but I am surprised to see someone say they have never seen anyone with a positive opinion, I saw far more positive than negative.
Yes, this should not be discounted. Cruise has stunningly terrible reviews from verified employees. Based on my dataset from Blind, they were top 5% lowest ratings. Clearly morale there has been very bad, and at least since 2018.