I think it gives some insight into the challenges that the TSA faces. They don't have complete autonomy, and like any massive organization, politics plays a huge role.
I have no doubt there are some really smart and innovative people at the TSA, but as anyone who worked in a huge bureaucracy knows, you often spent 90% of your time trying to please everyone and 10% actually doing real work.
I think it gives some insight into the challenges that the TSA faces. They don't have complete autonomy, and like any massive organization, politics plays a huge role.
I have no doubt there are some really smart and innovative people at the TSA, but as anyone who worked in a huge bureaucracy knows, you often spent 90% of your time trying to please everyone and 10% actually doing real work.