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Is this maybe one of those "if something is hard, do it more often" things?



Maybe but I won't claim to know how to quantify things to evaluate proposals. I do know that even in tech with low stakes, hand off is a problem. I recall hearing teams trying to do 3 on-call teams in 3 different timezones and the team requested to scale back to 2 with longer hours because of the handoff problem (& these hand-offs were occurring daily).




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