I haven't used twillo since 2014 and I don't use twillo at company. I have recently tried to use it for my own projects and I have not had a good time with the product. I was able to set things up fine with the docs but the ui and the support didn't seem to understand the hobbyist concept. I could not get my number registered for texting again and support did not care. Example: I cant release the number I have because it has an emergency address I need to remove. I cant find the ui to remove the address. I can only add address. While the ui banner says "Please add an emergency address to this phone number or you may incure a $75.00 charge per emergency call."

I am just waiting for my minimum required balance to be eating up by fees i dont understand. I have moved on to a chat service. I wish them luck moving forward.