Getting a user to install software on a desktop is probably one of the hardest things for a company to ask for in 2024. It's wild that you would have built up a userbase of ... tens of thousands? ... of technically knowledgeable people who want your product, get them to install and rely on your product on their actual 2024 desktop computer where they do actual work, then have some decision makers determine "ok time to pull the plug" and you actually follow through with that. It's just incomprehensible.
I agree, seems short-sighted - they could have even just started charging a bit for it to keep it alive if necessary.
No surprise though, after a fantastic start, twilio has turned into a sh*t company, unfortunately - I was a very early adaptor of many of their tools and services, and 1 by 1, they have all gone downhill.
They should have sold the company while it still had a decent reputation, at this rate there will be nothing of worth left.
The solution is to have a cheap phone that you sync with your authy. I had the trifecta with my desktop, now I just have one backup device because of this change.
