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So if we increased late fees to $1000 per day we'd see more responsibility. Why doesn't this happen?


Because that would have a freezing effect: people would be so afraid of those late fees that they would prefer not to rent in the first place, because sometimes even with the best intentions you simply forget to return something on time.

So, setting the late fees is a delicate balancing act: you want them to be a bit scary, but no too scary to potential customers.




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