I'm going to look on the bright side of this. Look at how far we've progressed in collaboration! We complain about Jira etc but it does have a lot of great features that an emailed, weekly manually reconciled Excel spreadsheet does not.
That’s not apples to apples. You can host the spreadsheet online to solve the syncing issues. When doing that, Jira becomes much less advantageous.
When things need to get done, I see people writing spreadsheets for fast adaptive tracking and then once they are done, they sync it with Jira manually post-factum just because they must. Jira becomes a tax to pay, and a slow centralised versioning system.
I like https://www.redmine.org/. It’s stable, contains all features I expect from issue tracking, fast, easy to export and configure. And if you must, very easy to go into the code or database and change.
