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This is true.

We have a decent-quality Mitsubishi unit that's 7 years now. Last year, one of the main boards died. Living in a country with strong consumer protection, I was able to argue my way into having Mitsubishi cover the cost of a new board, I just had to cover labour.

If I'd had to cover all the cost, it would have been more than 40% of the cost of a new unit, and then you start asking yourself if it's worth it.

Even though the marginal cost of the main board is likely below $50, the replacement ones sell for close to $500.



I will add to this that in the USA Mitsuibishi is one of the highest quality ones you can get with the longest warranty (10 years last I looked).




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