I’ve heard that explanation a few times but I find it very hard to believe that's the primary reason. I can't imagine Costco would devote two workers full-time to that -- it’s simply against their lean philosophy.
That's the second reason I find the practice so irksome: on top of requiring customers to wait in line to prove their innocence, they pretend that the practice is for their customers' benefit. And people believe them!? Maddening.
That's the second reason I find the practice so irksome: on top of requiring customers to wait in line to prove their innocence, they pretend that the practice is for their customers' benefit. And people believe them!? Maddening.