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Interesting thread, with half of the complaints different from my experience. But I also put my bag in the overhead without paying for anything but the most basic ticket, so who knows.

Funny dark pattern that I found: When checking in on the app, they have copy&paste disabled. Hence, I need to enter booking code and email address manually. I next expect them to make the booking code longer (its only 6 characters), or reset when leaving the app, so that even more people fail at this task.



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