> But the agent is probably annoyed because it takes longer for them, you, and everyone in line.
The agent has probably been trained by law enforcement in "compliance tactics": shame, cajole, embarrass, and intimidate the person who's refusing to do what you demand of them so that they do what you demand.
The agent could have done what agents in more-civilized countries consider to be their job and continued to process the returning citizen as they were entitled to be processed. He chose -instead- to delay the returning citizen and everyone else by throwing a coercive tantrum.
The agent has probably been trained by law enforcement in "compliance tactics": shame, cajole, embarrass, and intimidate the person who's refusing to do what you demand of them so that they do what you demand.
The agent could have done what agents in more-civilized countries consider to be their job and continued to process the returning citizen as they were entitled to be processed. He chose -instead- to delay the returning citizen and everyone else by throwing a coercive tantrum.