The issue is that underfunding the NHS has become so bad that even very serious cases can't be handled appropriately. I know it's an anecdote, but I've had a fairly bad experience recently after a serious bike incident in the middle of a workday, and they took over an hour to send an ambulance, about an hour to be checked, and over 7 hours in the Royal Hospital waiting for treatment.

Legitimately was a worse and slower service than I would have had at my grandparents' place in Eastern Europe, it's a disgrace. It still makes me angry that it's the experience I get after paying 1000s of £ in NHS contributions.