But if it's a predefined list of flows, you can just throw Selenium/Puppeteer/Playwright/whatever other automation tool at it, rather than relying on an unstable AI that will do different things every time.
This is just a solution in search of a problem. AIs aren't reliable enough if the content changes constantly since it'll just click on the "close my account" button for no reason half the time, while a legacy website with no changes is much easier to program a tool like Selenium around than relying on the AI that will still be making random choices half the time.
I think you are confusing client side automation with server side customization (out of the box internationalization, if a user can't understand complex technical terms, llm can explain them in simple terms with examples built on the fly to illustrate the point) which was my point. I was talking about the future of UI itself.
This is just a solution in search of a problem. AIs aren't reliable enough if the content changes constantly since it'll just click on the "close my account" button for no reason half the time, while a legacy website with no changes is much easier to program a tool like Selenium around than relying on the AI that will still be making random choices half the time.