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Well, "recall" implies both a safety issue and a convenience issue. Pre-Tesla OTA updates a "recall" was a logistical nightmare, meaning you had to take the day off work, wait at the dealership all day, sometimes deal with a loaner car, etc.

To a lot of folks, maybe older than the average HN user at this point, the reason recalls were such a hated thing was not primarily that it implied a safety defect, but because they were super inconvenient.

For example, I had a recall on my Tesla having to do with the automatic window closing being dangerous. That is a safety issue, and I do have kids, so I realize that there's a very small chance they could damage or lose a finger with it, so I do want it fixed. But because it was fixed OTA, I don't really mind it or hold it against them. In contrast, if fixing it meant taking it into a dealership and losing a day, it would be a hugely negative thing! I ascribe a negative sentiment to the fact that there was a safety issue in proportion to the chance of damage and how severe it was, so: minor.

In other words, I know why it's called a "recall" and it makes sense. But on the other hand, you have to realize why people put it in scare quotes, too. The plain denotation of the word hasn't changed, but the connotation is really disproportionate to the experience of someone with a Tesla.



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