Do you have any details on that being due to carrier pressure?
I remember using Hangouts (and Google Talk before it) with almost everybody in my social circle. It had XMPP interoperability for a while (which let me use it at a computer, even with my phone battery dead, at a time when WhatsApp was available on the phone only) and it otherwise just worked.
I never understood why Google went out of their way as much as they did to kill a perfectly fine product in favor of various alternatives that just looked like yet another WhatsApp clone, including all the deficiencies of that (i.e. being single-device only, not using the existing Google account social network etc.)
I remember using Hangouts (and Google Talk before it) with almost everybody in my social circle. It had XMPP interoperability for a while (which let me use it at a computer, even with my phone battery dead, at a time when WhatsApp was available on the phone only) and it otherwise just worked.
I never understood why Google went out of their way as much as they did to kill a perfectly fine product in favor of various alternatives that just looked like yet another WhatsApp clone, including all the deficiencies of that (i.e. being single-device only, not using the existing Google account social network etc.)