I don't think that's the case. I've found it to be fairly janky and it has frequent down times every so often.

I'm much more inspired to give a small one-person team some leeway about it though for a free app vs. Amazon and all its resources not even bothering to properly maintain Goodreads.

Amazon don’t even properly maintain their Prime Video app for TVs. It’s so bad on my good LG TV that I gave up waiting three seconds for button presses to register while trying to start watching their billion dollar show they kept urging me to watch.

Wait till you try HBO's Max app. I used to plan my watches half an hour ahead. LG TVs do have quite the shoddy hardware though. Every penny goes to the panel.

Netflix and Apple seem to have no problem making a good client. We won’t have HBO here until 2026. The Austrian national broadcaster have a decent if not brilliant player.

Even the built in dnla player works great.

Amazon are ridiculous and should be ashamed of such crappy software.