> not business critical to anyone and mostly just a toy
Except it's business-critical to OpenAI, who hopes to look impressive when you call the number.
Instead, for some unknown percentage of folks that call will become confused, or think OpenAI is a bit janky. Based on the anecdotes here, it seems the percentage of people who will experience this issue is not trivial either.
My guess is OpenAI paid a truck load for this 1-800 number and rushed it into "production" for this product launch without waiting for all old routing to be updated.
Maybe. I’m sure it was calculated either way and their mistake to make. Could be that they are working in the background and have a plan to resolve before next week. I don’t think people in general have such high SLA expectations. It’s a minor blip in the grand scheme of things.
Except it's business-critical to OpenAI, who hopes to look impressive when you call the number.
Instead, for some unknown percentage of folks that call will become confused, or think OpenAI is a bit janky. Based on the anecdotes here, it seems the percentage of people who will experience this issue is not trivial either.
My guess is OpenAI paid a truck load for this 1-800 number and rushed it into "production" for this product launch without waiting for all old routing to be updated.
That's a pretty amateur mistake, honestly.