Thanks Luc for the response, I have emailed Capchase support and they asked me to talk to bench.co I wasn't trying to publicly name you to shame you, but was looking for help in case someone knew where to point me. Hindsight I can see, should have probably left that out. The public page on Bench.co didn't have any contact or way to talk to anyone so I used the only contact I had. I do wish you the best in your next endeavors.