With 25+ years of experience in technology and 11+ in leadership roles spanning software architecture, operations, and team management, I have cultivated a career focused on building scalable systems, solving complex problems, and fostering high-performing, cohesive teams. My leadership style centers on measurable results that align with both customer and company needs, blending strategic vision with technical expertise.
Accomplishments and Expertise:
* Team Building and Leadership: Scaled teams from zero to 12 direct reports and later managed a 40+ person product and engineering organization, splitting the group into three specialized teams to align with business needs. Successfully hired and mentored managers to lead these teams, developed overseas and remote teams, and maintained strong engagement and efficiency in distributed environments.
* Multi-Cloud Strategy: Designed and implemented multi-cloud strategies across AWS, GCP, and Azure to ensure scalability, cost optimization, and system reliability. Balanced vendor lock-in risks with business needs, enabling high availability and flexibility.
* Scaling and Developing Teams: Successfully scaled engineering teams to meet rapid growth demands by leveraging internal hires, external agencies, and outsourcing partners. Built a sustainable and adaptable structure by hiring and developing technical leaders, including Engineering Managers, Architects, and Principal Engineers.
* Operational and Process Optimization: Adapted team workflows to align with evolving business priorities—transitioning from high-skilled Kanban teams for greenfield projects to balanced SCRUM teams for routine work. This flexibility ensured efficiency while meeting strategic objectives.
High-Performance Systems: Led efforts to support 15B requests per week while maintaining a 99.999% SLA and 100% uptime. Developed automation for incident resolution, debugging, and diagnostics, improving time-to-detect and time-to-resolve while reducing on-call burden for engineers.
* Cost Savings and Innovation: Implemented systems inspired by dampening physics to save $10M+ per year in budget overages. Led a project that re-architected an edge network to resolve latency issues while creating the foundation for new revenue streams. Delivered results consistently ahead of schedule, including MVP launches and new network architectures.
* Diversity, Equity, and Inclusion (DEI): Built and led diverse teams, including underrepresented groups, and volunteered for ERGs supporting DEI initiatives. Mentored for HackBright Academy to help increase the representation of women in tech.
* Customer and Stakeholder Focus: Managed multi-million-dollar incident responses, leading efforts from live management to customer communications and root-cause analysis. Balanced technical leadership and customer advocacy to ensure timely resolutions and foster trust.
With 25+ years of experience in technology and 11+ in leadership roles spanning software architecture, operations, and team management, I have cultivated a career focused on building scalable systems, solving complex problems, and fostering high-performing, cohesive teams. My leadership style centers on measurable results that align with both customer and company needs, blending strategic vision with technical expertise.
Accomplishments and Expertise: * Team Building and Leadership: Scaled teams from zero to 12 direct reports and later managed a 40+ person product and engineering organization, splitting the group into three specialized teams to align with business needs. Successfully hired and mentored managers to lead these teams, developed overseas and remote teams, and maintained strong engagement and efficiency in distributed environments. * Multi-Cloud Strategy: Designed and implemented multi-cloud strategies across AWS, GCP, and Azure to ensure scalability, cost optimization, and system reliability. Balanced vendor lock-in risks with business needs, enabling high availability and flexibility. * Scaling and Developing Teams: Successfully scaled engineering teams to meet rapid growth demands by leveraging internal hires, external agencies, and outsourcing partners. Built a sustainable and adaptable structure by hiring and developing technical leaders, including Engineering Managers, Architects, and Principal Engineers. * Operational and Process Optimization: Adapted team workflows to align with evolving business priorities—transitioning from high-skilled Kanban teams for greenfield projects to balanced SCRUM teams for routine work. This flexibility ensured efficiency while meeting strategic objectives. High-Performance Systems: Led efforts to support 15B requests per week while maintaining a 99.999% SLA and 100% uptime. Developed automation for incident resolution, debugging, and diagnostics, improving time-to-detect and time-to-resolve while reducing on-call burden for engineers. * Cost Savings and Innovation: Implemented systems inspired by dampening physics to save $10M+ per year in budget overages. Led a project that re-architected an edge network to resolve latency issues while creating the foundation for new revenue streams. Delivered results consistently ahead of schedule, including MVP launches and new network architectures. * Diversity, Equity, and Inclusion (DEI): Built and led diverse teams, including underrepresented groups, and volunteered for ERGs supporting DEI initiatives. Mentored for HackBright Academy to help increase the representation of women in tech. * Customer and Stakeholder Focus: Managed multi-million-dollar incident responses, leading efforts from live management to customer communications and root-cause analysis. Balanced technical leadership and customer advocacy to ensure timely resolutions and foster trust.