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Uber definitely improved things.

When traveling it’s also so much safer than taxis.

My brother was robbed at gunpoint in a taxi. My wife had to jump from more than one moving taxi to escape. My ex girlfriend too. My Swiss friend had his camera and wallet stolen.

You can have issues with Uber too, but not as frequently because there’s a digital audit trail, you can report them to the platform and the police. The threat of those consequences lead to better behavior.



Were these acts committed by the drivers or somebody else?


Drivers


Here's another data point: I have taken literally thousands of taxis on 5 continents and none of this has ever happened to me


It didn't improve things for the drivers


That’s not universally true




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