I have met Craig a couple times. The man radiates charisma like a god damn movie star. The whole vibe in the room changes when he enters. Something about it, man.
I'm told he has the superpower of memory. Someone told me they had an eng review with him on a year prior, which ended with action items for the team to fix XYZ. Then a full year they had another review, and Craig came in and right away asked, "Did XYZ get done?"