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Ancient Internet lore at this point :)

Bezos used to (supposedly, didn't work for him) have the habit to forward emails to reports (direct and further down), with just an added comment of "!" or "?"

"!" was "Do something about this" "?" was "Can you please explain WTH?"

https://www.reddit.com/r/MBA/comments/kwryld/on_product_mana... is an example story of that. There are plenty more.

The exclamation mark version seems apocryphal, though.




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