Sort of the same with anything Amazon. Look at their retail website! It used to be the most ground breaking, impressive product search engine out there.
Now it's weird in a dozen different ways, and it endlessly spews ridiculous results at you. It's like a gorgeous mansion from the 1900s, which received no upkeep. It's junk now.
For example, if I want to find new books by an author I've bought from before, I have to go to: returns & orders, digital orders, find book and click, then author's name, all books, language->english, format->kindle, sort by->publication date.
There's no way to set defaults. No way to abridge the process. You mysteriously you cannot click on the author name in "returns & orders". It's simply quite lame.
Every aspect of Amazon is like this now. It was weird workflows throughout the site. It's living on inertia.
We all say “Microsoft” “Google” “Amazon” as though each is a single monolithic entity with a consistency of culture, mission, and behavior. And yet I bet the company you work does things in marketing which don’t reflect how engineering thinks.
Your observations imply a root cause. But public information about Amazon’s corporate structure shows that AWS is almost a separate company from the website. Same is true for Google’s search vs YouTube or Apple hardware design vs their iMessages group.
Now it's weird in a dozen different ways, and it endlessly spews ridiculous results at you. It's like a gorgeous mansion from the 1900s, which received no upkeep. It's junk now.
For example, if I want to find new books by an author I've bought from before, I have to go to: returns & orders, digital orders, find book and click, then author's name, all books, language->english, format->kindle, sort by->publication date.
There's no way to set defaults. No way to abridge the process. You mysteriously you cannot click on the author name in "returns & orders". It's simply quite lame.
Every aspect of Amazon is like this now. It was weird workflows throughout the site. It's living on inertia.