Seriously. We are looking at hosting right now and are considering Rackspace and Joyent. In fact, I am one of the lifetime hosting people screwed over by this move, but this makes it an easy call. No way we are trusting Joyent with anything.
Rackspace are amazing. The only gripe I have (which isn't minor, I might add) is that you can only buy machines in tiers. If you want a machine with high network throughput (say, like a proxy), you need to purchase lots of cpu, ram and disk space that you have no need for.
Yes, I really like Rackspace. Great customer service! And the tier setup makes sense to me. It's Smith's Division of Labor principle at play. Sure, it's technically possible to adjust each feature separately, but you add so much complexity at every layer that it's a wash economically.
In the same vein, I can buy a Honda Civic for $10K, but a car with custom specs isn't $12K, it's $some_orders_of_magnitude_more, even if it's equivalent to a Civic in almost every way.
I fully agree with that. It's just something to keep in mind before building on their platform. It's not for me to decide how Rackspace should run their business, but for me it simply means I can't use them even though I want to. If only they kept a few "asymmetric" configurations as options, like Amazon does. But, alas.
