Modern (fin) tech companies have 0 respect for their users. What‘s 0.1% of accounts being locked out, with a good chance they are scam/money laundering accounts anyway? Eh, whatever.
If they complain, put them against an AI that doesn’t help. Whatever, we still have millions or billions of customers.
... forgetting that it breaks the trust, companies and whole lives of real people that decided to depend on them. Especially a bank CAN NOT spontaneously stop working and especially not with no recourse.
But is there even a way to make companies care about their users? Somehow the economics/management focus would have to shift (maybe legal recourse for spontaneous/unreasonable denial of service?).
If they complain, put them against an AI that doesn’t help. Whatever, we still have millions or billions of customers.
... forgetting that it breaks the trust, companies and whole lives of real people that decided to depend on them. Especially a bank CAN NOT spontaneously stop working and especially not with no recourse.
But is there even a way to make companies care about their users? Somehow the economics/management focus would have to shift (maybe legal recourse for spontaneous/unreasonable denial of service?).