> I can safely say this doesn't apply to the majority of the population.
That's a pretty bold claim, would love to see the data. The only thing I know that applies to the majority of the population is that they breathe in oxygen and breathe out carbon dioxide, and even with that claim I am not 100% confident.
Since when are lawmakers and public servants concerned with providing utility for only the majority of citizens? That would, in aggregate, alienate many people from various public services.
Lawmakers and public servants have ALWAYS been concerned with majorities.
I don't know where you get the idea that every single government program ever has to work for everyone - that's clearly not true and many useful programs are supposed to only serve a majority of people. Sewers are a great example of this.
I'd [OC] rather ride a predictable train/subway... but the density / bureaucracy of most American jurisdictions keeps this to a few limited megacities (I have lived in the SFBay & NYC, both; won't go back).
Also, can't the bus system have a kiosk/terminal at certain locations? Can't there be a coin/bill acceptor on each block's single parking meter (e.g. Austin, Texas / UT campus meters)?
Recently I became a plaintiff (first time, small claims, no big deal); I was surprised to see that only pro se litigants can file paperwork with the court (i.e. lawyers MUST use the e-file system).
I attended medical school for one year, right before ACA/eRecords became a requirement... and this always seemed so invasive (e.g. sensitive/VIP psych documentation, PP).