> Perhaps this person lived in a fantastic futuristic city before. But for a lot people, getting a cab was not a good experience. Uber singlehanded changed that.

I've been in taxi just about three times in my life and zero in Uber. Usually just take bus/tram/train, walk or bike. Car for utility in the country. I think I do not live in fantastic futuristic city (it is in eastern Europe) but at least it is not dystopia.