> Musk has a good understanding of what people expect from AI from a science, tech and engineering perspective, but it seems to me he has little understanding of what people expect from AI from a social, cultural, political or personal perspective. He seems to have trouble with empathy, which is necessary to understand the feelings of other people.

Absolutely. That said, I'm not sure Sam Altman, Dario Amodei, and others are notably empathetic either.