Doesn’t Canada have a lemon law? Most US states have a law that says if you have to bring a new car in 3 times for the same issue in the first X months of ownership, that they have to accept a return and refund you, or give you a new one.
Canada doesn't have specific "lemon laws" like the US - instead, consumers must rely on provincial consumer protection acts, manufacturer warranties, or the Canadian Motor Vehicle Arbitration Plan (CAMVAP) for resolving persistent vehicle defects.
This person is in Quebec (or seems to be - highway 13 is in Montreal and the car was bought in the city of Mount Royal which is a suburb of Montreal (city status nitpicks notwithstanding, it’s unequivocally in Quebec). )
Good catch, I didn't put 2 and 2 together. I'm not positive what the eligibility requirements are to invoke it. Perhaps that's what they retained the lawyer for.