That's not useless but it's no substitute for real time information. Seeing "Your bus is six minutes away" is reassuring in a way that "Well, the bus isn't scheduled for another minute, and maybe it's running late" is not.
In that "Oops, it's diverted" case which annoyed me, my bus was, from that point of view, genuinely getting closer, I could see it on the map. And then I realised, with growing horror, that it's on a road which won't pass me. Maybe that's a glitch? Then I saw the bus itself, in the real world, too late it's actually not coming here.
That's not useless but it's no substitute for real time information. Seeing "Your bus is six minutes away" is reassuring in a way that "Well, the bus isn't scheduled for another minute, and maybe it's running late" is not.
In that "Oops, it's diverted" case which annoyed me, my bus was, from that point of view, genuinely getting closer, I could see it on the map. And then I realised, with growing horror, that it's on a road which won't pass me. Maybe that's a glitch? Then I saw the bus itself, in the real world, too late it's actually not coming here.